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Terms & Condition

In these Terms and Conditions We, Citysmartshop (CSS) and Customers who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website.

By browsing the Website, or placing an Order, customers agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Citysmartshop (CSS) and Customers for the supply of Products.

The domain name www.citysmartshop.com (hereinafter referred to as ”Website”) is owned by Citysmartshop with its registered office at Jubilee Road, Perinthalmanna, Malappuram Dist. – 679 322, Kerala, India (hereinafter referred to as “Citysmartshop”). 

Citysmartshop is launched in the city – Calicut and Perinthalmanna, Malappuram Dist.,  the delivery will be around 20 kilo meters of city,  it provides the payment facility Cash on delivery only.

Order and Delivery

You may place an Order by using the Citysmartshop (CSS) website with registration process. Registered customers can be opened their account and view the order status with Log-In ID and Password. Once you placed an order, you will get the sms notification on your mobile number regarding the delivery details. Initially, Citysmartshop (CSS) is delivering the products around the 20 kilometers of the City, delivery will be within 1 to 3 days. We try to ensure that all products are delivered in a prompt and timely manner. Customers will get the warranty for products as per the rule of products companny.

Shipping and Payment

Citysmartshop (CSS) ensures the shipping will be totally free of cost on your door step, ordered items are well packed and safely during shipping. Payment method is COD (Cash on delivery) only. 



Once you informed to our Customer Service thru mobile call or email, Citysmartshop (CSS) person will pick it up from your place,  For Re-fund items, it is allowed only within 24 hours after delivered the items, will be charged 8% of items value.  Replace items, it is allowed only within 48 hours, it is fully free of charge. For Replace and Refund items, Items should not be scratched or other damages, keep the tags and packing safely. Electronic items will not be ruturn or refunded.


Privacy and Your Account

Citysmartshop (CSS) is committed to protecting your privacy/information, it will not be disclosed to third party. You must register on CSS web site for account opening. You should take all necessary steps to ensure that the password & customer id are kept confidential and secure. Please ensure that the details you provide us which are correct and complete, inform us if any changes you want to do in your account.


Special Offer and Promo Deal

CSS gives Special offers/Promo Deal for its customers as part of promotion. It will be within a particular period.  Offer/Deal can be extend or stop by CSS at any time. If customers are not getting any offer gifts as per our web publication, can be inform to our Customer Service (24/7): +91 9400 940 786.


Buy and Sell

Buy and Sell is totally free service, if you want to sell and buy - goods , property, vehicle etc.. can be contacted with our Customer Service : 24x7  - 9400 940 786, we will add your matters as free, So, you will get the calls from who is demaned your items.